How to Resolve the QuickBooks has stopped working issue? [Updat


    QuickBooks Desktop is a robust accounting software that helps organize complex data in a much easier way. However, despite its uncountable benefits, QuickBooks users experience several errors while working with the software such as QuickBooks has stopped working”, “QuickBooks won’t open”, or “QuickBooks not responding.” 


    What does “QuickBooks has stopped working” mean? 

    QuickBooks not responding is a Windows-generated error message that also displays on your screen stating “A problem caused the program to stop working correctly, or Windows is checking for a solution to the problem” in some scenarios. When a user tries to reopen QuickBooks after the application quits itself, the same error message takes place. At times, while working on the software you might end up with this issue especially if QuickBooks software shuts down unexpectedly. It not only restricts the smooth process but also hampers your workflow. 

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    Instances when QuickBooks has stopped working appear.

    There are a couple of factors that may lead to the “QuickBooks has stopped working” or “QuickBooks is not opening” error. A few of them are enumerated below. Let’s have a look: 



    • The QBWUSER.INI file, which is used to store initialization information, is either missing or corrupted.
    • A hard drive attached to the device is damaged and is not entirely accessible.
    • If the QuickBooks Desktop stops proper functioning or the QuickBooks desktop freezes then this error may occur. 
    • The program file itself is corrupted.
    • QuickBooks is not correctly installed on Windows. 
    • In case the name of the QuickBooks company file has more characters than the maximum allowed limit. 
    • The Windows operating system files are damaged.

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    Best troubleshooting methods to settle Quickbooks Has Stopped Working Error

    To eradicate QuickBooks not responding/ not working issues, you just need to carry out the steps given below. It might be possible that your problem is fixed initially if you are done with detecting the causes. Else, you have to perform each one. Here’s how: 


    Method 1: Scan and Reapri Bad Sectors on Hard-Disk


    • The very first step is to hold and press Windows + E keys to open Windows File Manager.
    • Now, hit right-click on the C drive and choose  Properties.
    • Navigate to the Tools menu and tap on Check now.
    • Make sure that you’ve marked the Automatically fix file system errors and Scan for and attempt recovery of bad sectors options.
    • Finally, click Start and wait until Windows completes the scan and repair process.



    Method 2: Run the QuickBooks Refresher Tool


    • In the inception, close the QuickBooks software.
    • Now, you need to download the QuickBooks refresher tool and save the file on the system.
    • Hit the Run tab and then run the QBRefresher tool.
    • After that, tap on the Fix my QuickBooks option and later the tool will automatically diagnose the issue and will fix it on its own.
    • At last, open QuickBooks and check the error status.


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    Are you still struggling with the QuickBooks has stopped working issue even after executing all the steps over here? Don’t panic, if yes. It’s very normal to bump into various unspecified errors while working on a particular software. Therefore, you are required to have a word with our QuickBooks technical error support team in order to tackle such an issue with more ease.


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