https://www.empireonecontactcenter.com/blog/top-tips-to-keep-customers-coming-back/

A loyal customer will recommend you to others after patronage. It’s a mistake to take repeat business for granted. Customers come and go, often without ever explaining why they aren’t coming back. When you acquire new customers, make sure to take the best possible care of them to protect the investment you made to earn their trust the first time #Customerexperience #Customersupport #Customersatisfaction